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Termes et conditions

Painters points collecting program run by Almadina Misurata paints

These Terms and Conditions govern the Painters points collecting program run by Almadina Misurata for paints & pastes manufacturing shareholding Company through our Sales Centers and authorized agents.

By participating in the painters points collecting program, you will be deemed to have read, understood and accepted the terms and conditions of the program.

Definitions
  • “amp paints” means “Almadina Misurata Paints”

  • (Almadina Misurata Paints Points Program) means the points that the members earn according to these terms and conditions.

  •  “Points Card” it means the card that contains the value of certain number of points, which can be activated only once.

  • “Almadina Misurata Paints APP” is a mobile phone application available in Google Play and APPSTORE and can be downloaded on smartphone that operates with Android and IOS systems,

    This app contains details of the points program such as member’s personal profile, the points balance and the number of points that has been changed, and how to collect the points and how to request the change of points.

Conditions
  • Almadina Misurata Paints has the right to accept or reject any application for membership at its private discretio.

  • Each member can have only one membership account, if more than one membership is obtained for one member by mistake, the member must immediately inform the company about this matter, Almadina Misurata Paints can cancel any extra membership, the membership is not convertible.

  • Employees Almadina Misurata Paints and their immediate family relatives are not eligible to participate in the points program.

  • The points program may be subjected to change from time to time as determined by Almadina Misurata Paints.

  • Any redemption request submitted and requested by the member, once accepted by the points program the member cannot cancel it.

  • The points program will not assist a member by suspending, freezing any gifts, vouchers, lost cards, or stolen cards under any circumstances.

  • Almadina Misurata Paints has the right from time to time to contact the members via any type of telecommunication (such as e-mails, SMS, phone calls, or any other form of communications to confirm procedures, membership status, commercial advertisement’s with regards to the painters points program from time to another, Any phone calls you make to member will not be considered unwanted calls by the members).

  • You must not misuse any of the points program benefits, services or arrangements granted to the member

  • Each member is responsible for regularly checking his membership account and keeping his membership details updated, he must notify the points program of any changes, deletions, or incorrect details when the member becomes aware of, The points program is not responsible for any failure on the part of the member for not notifying about certain changes in his account or incorrect information.

  • Almadina Misurata Paints has the right to change these terms and conditions including the count of minimum and maximum number of points that can be redeemed.

  • Points earned by a member are not exchangeable unless they reach the minimum redemption threshold and cannot be exchanged for any other consideration.

  • If a member wishes to update his profile and personal data including for example contact details phone number e-mail address, and other personal details, he must call the customer service center of the program.

Cancelation of registration and termination

Members will be able to deregister themselves from the loyalty program by calling the customer service center of the program. Almadina Misurata Paints reserves the right to terminate the point’s collection program at any time, without providing a justified and without explanation clarified to the members, the notice will be posted on appropriate platforms and will be effective according to the period stipulated in the notice.